NOTICE OF PRIVACY PRACTICES FOR American Pharmacy Marketing, LLC, OF LARGO, FLORIDA d/b/a eesi.com (“We”).
THIS NOTICE DESCRIBES HOW YOUR PERSONAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO INFORMATION ABOUT SAID USES AND DISCLOSURES. PLEASE REVIEW THIS POLICY CAREFULLY.
We are committed to protecting your privacy and understands the importance of safeguarding your personal medical information. We are required by federal law to maintain the privacy of health information that identifies you or that could be used to identify you (known as “Protected Health Information” or “PHI”). We also are required to provide you with this Notice of Privacy Practices (“Notice”), which explains our legal duties and privacy practices, as well as your rights, with respect to PHI that we collect and maintain. We are required by federal law to abide by the terms of this Notice currently in effect. However, we reserve the right to change the privacy practices described in this Notice and make the new practices effective for all PHI that we maintain. Should we make such a change, you may obtain a revised Notice by emailing support@eesi.com and requesting a revised copy be sent in the mail, or accessing our website at eesi.com to review the latest version of this notice.
USES AND DISCLOSURES OF PROTECTED HEALTH INFORMATION
A. Routine Uses and Disclosures of Protected Health Information
We are permitted under federal law to use and disclose PHI, without your written authorization, for certain routine uses and disclosures, such as those made for treatment, payment, and the operation of our business. The following are examples of the types of routine uses and disclosures of PHI that we are permitted to make. While this list is not all inclusive, it should provide you the routine uses and disclosures we are permitted to make.
For Treatment: We will use and disclose your PHI to provide, coordinate, or manage your treatment. We may disclose medical information about you to our Providers and Pharmacies and to other personnel involved in your treatment.
For Payment: Your PHI will be used, as needed, to obtain payment for the services we provide you. We do not bill or collect payment from any third-party payer.
For Health Care Operations: We may use or disclose your PHI in order to support the business activities of our Service. These activities may include, but are not limited to, a review of patient demographics, quality assessment activities, and certification or any accreditation of the business we may seek.
B. Uses and Disclosures That May Be Made Without Your Authorization or Opportunity to Object
We may use or disclose your PHI in the following situations without your authorization or providing you the opportunity to object.
Required by the Secretary of the Department of Health and Human Services: We may be required to disclose your PHI to the Secretary of the Department of Health and Human Services (“Secretary”) to investigate or determine our compliance with the requirements of the final rule on Standards for Privacy of Individually Identifiable Health Information.
Required By Law: We may use or disclose your PHI to the extent that the use or disclosure is otherwise required by federal, state or local law.
Public Health: We may disclose your PHI for public health activities, such as disclosures to a public health authority or other government agency that is permitted by law to collect or receive the information (e.g., the Food and Drug Administration).
Health Oversight: We may disclose PHI to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections. Oversight agencies include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.
Abuse or Neglect: If you have been a victim of abuse, neglect, or domestic violence, we may disclose your PHI to a government agency authorized to receive such information. In addition, we may disclose your PHI to a public health authority that is authorized by law to receive reports of child abuse or neglect.
Judicial and Administrative Proceedings: We may disclose your PHI in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), and, in certain circumstances, in response to a subpoena, discovery request or other lawful process.
We may disclose your PHI if the disclosure is compelled by a board, commission or administrative agency for purposes of adjudication or pursuant to an investigative subpoena or is compelled by an arbitrator or arbitration panel pursuant to a subpoena duces tecum under certain circumstances.
We may disclose your PHI to the extent it is relevant to your condition, care or treatment to a probate court investigator during an investigation required or authorized in a conservatorship proceeding under state law.
Law Enforcement: We may disclose your PHI, so long as applicable legal requirements are met, for law enforcement purposes, such as providing information to the police about the victim of a crime.
Coroners and Funeral Directors: We may disclose your PHI to a coroner, medical examiner, or funeral director if it is needed to perform their legally authorized duties.
Organ Donation: If you are an organ donor, we may disclose your PHI to organ procurement organizations as necessary to facilitate organ donation or transplantation.
Research: Under certain circumstances, we may disclose your PHI to researchers when their research has been approved by an institutional review board that has reviewed the research proposal and established protocols to ensure the privacy of your PHI.
Serious Threat to Health or Safety: We may disclose your PHI if we believe it is necessary to prevent a serious and imminent threat to the public health or safety and the disclosure is made to someone, we reasonably believe is able to prevent or lessen the threat.
Specialized Government Functions: When the appropriate conditions apply, we may disclose PHI for purposes related to military or national security concerns, such as for the purpose of a determination by the Department of Veterans Affairs of your eligibility for benefits.
Workers’ Compensation: We may disclose your PHI as necessary to comply with workers’ compensation laws and other similar programs.
Inmates: We may use or disclose your PHI if you are an inmate of a correctional facility and we created or received your PHI while providing care to you.
Business Associates: We may disclose your PHI to persons who perform functions, activities or services to us or on our behalf that require the use or disclosure of PHI. To protect your health information, we require the business associate to appropriately safeguard your information.
C. Uses and Disclosures That May Be Made Either With Your Agreement or the Opportunity to Object
Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, orally or in writing, your PHI that directly relates to that person’s involvement in your health care. If you are unable to agree or object to such disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment. We may use or disclose your PHI to notify or assist in notifying a family member, personal representative or any other person that is responsible for your care of your location or general condition.
D. Uses and Disclosures of Protected Health Information Based upon Your Written Authorization
Marketing: We must obtain your written authorization to use and disclose your PHI for most marketing purposes.
Sale of PHI: We must obtain your written authorization for any disclosure of your PHI which constitutes a sale of PHI.
Other Uses: Other uses and disclosures of your PHI, not described above, will be made only with your written authorization. You may revoke your authorization, at any time, in writing, except to the extent that we have acted in reliance on the authorization. We do not request your authorization as a condition to setting up an account for our Service.
YOUR RIGHTS REGARDING HEALTH INFORMATION ABOUT YOU
You have certain rights regarding your PHI, which are explained below. You may exercise these rights by submitting a request in writing to our Privacy Officer.
A. You have the right to inspect and copy your PHI. If you would like to see or copy your PHI that is contained in a designated record set (e.g., medical and billing records), we are required to provide you access to such PHI for inspection and copying within 30 days after receipt of your request (with up to a 30-day extension if needed). We may charge you a reasonable fee to cover duplication, mailing and other costs incurred by us in complying with your request. In addition, there are situations where we may deny your request for access to your PHI. For example, we may deny your request if we believe the disclosure will endanger your life or that of another person. Depending on the circumstances of the denial, you may have a right to have this decision reviewed.
We will permit you or your representative to inspect your medical records during business hours within five (5) working days after receipt of a written request by you or your representative.
You or your representative are entitled to copies of all or any portion of your patient records upon presenting a written request specifying the records to be copied, together with a fee to defray the cost of copying, that shall not exceed twenty-five cents ($0.25) per page or fifty cents ($0.50) per page for records that are copied from microfilm and any additional reasonable clerical costs incurred in making the records available. We are required to ensure that the copies are transmitted within fifteen (15) days after receiving the written request. We may choose to prepare a summary of your medical record rather than allowing access to the entire record, in which case we must make the summary of the record available to you within ten (10) working days (with up to a 20-day extension if needed) from the request date.
B. You have the right to request a restriction of your PHI. This means you may ask us not to use or disclose any part of your PHI for purposes of treatment, payment or health care operations. You may also request that any part of your PHI not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice. Your request must state the specific restriction requested and to whom you want the restriction to apply. We are not required to agree to a restriction that you may request, except we must agree not to disclose your PHI to your health plan if the disclosure (1) is for payment or health care operations and is not otherwise required by law, and (2) relates to a health care item or service which you paid for in full out of pocket. If we agree to the requested restriction, we may not use or disclose your PHI in violation of that restriction unless it is needed to provide emergency treatment.
C. You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests. We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact.
D. You have the right to amend your PHI. This means you may request an amendment of your PHI in our records that is contained in a designated record set (e.g., medical and billing records) for as long as we maintain the PHI. We will respond to your request within 60 days (with up to a 30-day extension if needed). We may deny your request if, for example, we determine that your PHI is accurate and complete. If we deny your request, we will send you a written explanation and allow you to submit a written statement of disagreement.
E. You have the right to receive an accounting of certain disclosures that we have made of your PHI. You have the right to receive an accounting of certain disclosures we have made, if any, of your PHI. This right only applies to disclosures for purposes other than treatment, payment or health care operations as described in this Notice. It also excludes disclosures we may have made to you, your family members or friends involved in your care. The right to receive this information is subject to certain exceptions, restrictions and limitations. You must specify a time period for the accounting, which may not be longer than 6 years and cannot include any date before April 14, 2003. You may request a shorter timeframe. You have the right to one free request within any 12-month period, but we may charge you for any additional requests in the same 12-month period. We will notify you about any such charges, and you are free to withdraw or modify your request in writing before any charges are incurred. We will respond to your request within 60 days (with up to a 30-day extension if needed).
F. You have the right to obtain a paper copy of this Notice from us. You have the right to receive a paper copy of this Notice upon request. You may ask us to give you a copy of this Notice at any time.
G. You have the right to be notified if you are affected by a breach of unsecured PHI.
H. You have the right to opt out of receiving fundraising communications from us. We may contact you for fundraising purposes. You have the right to opt out of receiving these communications.
USES AND DISCLOSURES OF OTHER INFORMATION
A. Other Information We Collect
We log the activity of visitors on this website and may use temporary "cookies" to gather statistical and demographic data for security, technical and marketing purposes.
B. Information Collected by Third Parties Associated with Us
We may use interest-based advertising services (sometimes called "remarketing" or "retargeting") provided by third party vendors (such as Google and Facebook) to display advertisements on third party websites and social media websites or apps visited by users of this website. These third party advertising vendors may use cookies, pixels, tokens and/or other unique identifiers to display ads based on a device's past access to this website. You can opt-out of this type of advertising by visiting the Network Advertising Initiative consumer opt-out page here.
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics makes use of "cookies" to gather data on how this website is used and compiles reports that help us analyze and improve our website. You can opt-out of Google Analytics by downloading and installing the Google Analytics Opt-out Browser Addon.
We may use Google Maps to display embedded maps of addresses entered on our website and the Google geocoding service to help validate entered addresses when necessary.
We use Google reCAPTCHA to check whether the data entered on our website has been entered by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of visitors on our website. The reCAPTCHA analyses take place completely in the background and uses information such as your IP address, mouse movements and time on site to help in its analysis. The data collected during the analysis is forwarded to Google. You can learn more about reCAPTCHA at https://www.google.com/recaptcha/ and read the Google Privacy Policy at https://policies.google.com/privacy.
C. Links to Third Party Websites
This website may contain links to third party websites and is not responsible for the contents of those websites or their privacy practices.
COMPLAINTS
If you believe that we have violated your privacy rights, you may file a complaint with us by notifying our Privacy Officer in writing at the following address: American Pharmacy Marketing, LLC, 110 Poinciana Lane, Largo, Florida 33770. Attn: Privacy Officer or by email to support@eesi.com.